Customer Service

We appreciate your business and are happy to assist you in any way possible. 

Phone:  (201) 743 - 9810 | Monday - Friday 8AM - 7PM EST

Email:  info@violaumbrella.com

Payment and Terms

To place an item in your shopping cart, simply click "Add to Cart."  After the item is in your cart, you can either checkout or continue shopping.  If you do not have a PayPal account, click "checkout" and you can pay with a debit card or credit card.  PayPal is secure, fast, and reliable, but if you have questions, or would like to pay by telephone, please contact us at (201) 743 - 9810. 

We stand 100% behind the products we sell.  If you're not satisfied for any reason, we'll happily offer you a full refund or exchange. Simply contact us for a Return Authorization Number (RAN). Merchandise must be received in the original condition.

Shipping

We use USPS Priority Mail for our shipping service, as we've found it to be the most cost effective option for our customers. We charge a $5.95 flat rate for the first item and $2.95 for each additional item. All orders are shipped 1-2 business days after receiving your payment. Depending on your exact location, please allow 2-3 business days for delivery of your purchase. If you need faster service, please contact us.

Media Relations

If you would like additional information regarding events, promotional materials or press inquiries, please contact us at info@violaumbrella.com or (201) 743-9810.